Completesave - Very poor
1 comment
You have being taking £15 a month since November 2017
I have spoken with an advisor who said that my daughter had signed up with my details
I listened to your take of fiction with interest
My daughter is 30 and a police officer
She would not have done this
I suggest that you refund me £105
The amount that you have deducted from my account
Unless you would like my daughter and her colleagues to instigate their own investigation
Reason of review: Problems with payment.
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Comments
Please avoid publishing any personal information and promotional content
Hello:I will be happy to assist you but without knowing you or your daughter's name, I cannot identify the Complete Savings membership record your review is about. Please contact me directly so that I can find your record and resolve your query.
I can be reached at mary@completesavings.co.uk. If the membership record is joined with your daughter's name, please advise her to contact us directly herself so that we can comply with the Data Protection Act.Complete Savings is an online membership programme ideal for those who shop online regularly. Complete Savings members have access to a wide range of cashback deals, including an initial cashback reward, a monthly cashback reward, discounted gift cards and 10% cashback at over 650 online stores.The only way to become a member is to enter your details in full on the Complete Savings sign-up page. The details required are: your name, your email address (twice), your postal address, and your credit or debit card details for the monthly billing.
It is mentioned in several places on the sign-up page that following 30 days free membership, there is a monthly fee - hence why you are required to provide your credit/debit card details on the sign-up page.
To complete your sign-up, you must click a "Yes" button to agree to the terms and conditions of the programme. There is no other way of creating a membership but to provide your details in full and click the "YES" button on the sign-up page.I hope you or your daughter contact me directly soon so I can resolve this matter for you.Kind regards,MaryComplete Savings